Shipping Policy
At AploHome, we are committed to providing a fast, reliable, and transparent shipping experience. Every order is handled with care to ensure timely delivery and customer satisfaction.
Shipping Coverage
We currently ship within the continental United States.
Shipping to Alaska and Hawaii is not available at this time.
Order Processing
All orders are processed within 1 business day.
Orders placed on weekends or holidays will be processed on the next business day.
Once processed, orders are prepared for shipment and handed over to our delivery partners.
Delivery Time
Delivery typically takes 3–4 business days after shipment.
Delivery timelines may vary slightly depending on location, carrier operations, and external factors such as weather conditions.
Shipping Cost
We offer free standard shipping on all orders unless otherwise stated at checkout.
Any applicable charges will be clearly displayed before completing your purchase.
Carriers
Orders may be shipped using trusted carriers such as UPS, FedEx, or USPS, depending on the destination and package size.
Freight (LTL) Delivery
For large, heavy, or oversized items, shipping may be handled via freight (LTL).
- Delivery is typically made to the front of your property (curbside delivery)
- The carrier will contact you to schedule delivery
- Customers are responsible for moving the product inside and arranging installation
Order Tracking
Tracking information will be sent via email once your order has been shipped.
Please allow up to 24 hours for tracking updates to become active.
Damaged or Missing Items
If your order arrives damaged:
- Do not accept the delivery if damage is visible
- Take clear photos of the package and product
- Contact our support team immediately
If damage is discovered after delivery:
- Report the issue within 48 hours of delivery
- Provide photos or videos for verification
Claims may not be accepted if the product has been installed or altered.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
AploHome is not responsible for delays, losses, or additional charges resulting from incorrect or incomplete address information.
Delivery Notes
- All shipping and delivery timelines are based on business days (excluding weekends and holidays)
- Delivery times may be affected by external factors such as weather, carrier delays, or high order volumes
Customer Support
For any shipping-related questions, please contact us:
Email: support@aplohome.com
Phone: +1 678-538-7884