Yes, AploHome smart toilets are designed to be fully compatible with standard U.S. plumbing systems. Most models require a standard water supply connection and a nearby electrical outlet (110V–120V).

While installation is straightforward for experienced users, we strongly recommend installation by a licensed plumber or professional to ensure proper setup, safety, and optimal performance.

Yes, smart toilets require a standard electrical outlet to power features such as heated seats, bidet functions, and drying systems.

If no outlet is available, a licensed electrician can install one nearby. We recommend using a GFCI-protected outlet for safety.

AploHome smart toilets typically include:

• Heated seat
• Bidet washing (rear & front)
• Adjustable water temperature & pressure
• Warm air dryer
• Self-cleaning nozzle
• Soft-close lid
• Energy-saving modes

Yes, most models allow basic flushing functions during power outages, but advanced features like heating and bidet functions will be temporarily unavailable.

Yes, users can easily adjust both water temperature and pressure settings for a personalized and comfortable experience.

Many models include user-friendly settings that can be safely used by children. Please refer to the product manual for specific features.

No special cleaning is required. We recommend using non-abrasive, mild cleaning products to maintain the finish and performance.

Most AploHome models feature a self-cleaning nozzle. Periodic manual cleaning may be recommended for long-term hygiene and performance.

Yes, all AploHome smart toilets are backed by a 3-year limited warranty covering manufacturing defects and performance issues.

Yes, we offer 30-day returns for unused and uninstalled products. Please refer to our Returns Policy for full details.

We accept major payment methods including:

• Credit/Debit Cards
  
• Secure online payment gateways
  

All transactions are processed securely.

No. Smart toilets are designed to be water-efficient, often using the same or less water compared to traditional toilets while improving hygiene.

Yes, smart toilets are highly beneficial for seniors and individuals with mobility challenges due to:

• Hands-free features
  
• Bidet cleaning
  
• Increased comfort and accessibility

Yes, AploHome offers free standard shipping on all orders within the continental United States.

Orders are processed within 1 business day and typically delivered within 3–4 business days after shipment.

We currently ship within the continental United States.
Shipping to Alaska and Hawaii is not available at this time.

We ship using trusted carriers such as UPS, FedEx, and USPS, depending on your location and order size.

Once your order has shipped, you will receive a tracking number via email.
Tracking updates may take up to 24 hours to appear.

For large or heavy items, delivery may be made to the front of your property (curbside).

This means:

• The item is delivered outside your home
  
• The carrier does not bring the product inside
  
• Customers are responsible for moving the product indoors

If you notice damage upon delivery:

• Do not accept the package
  
• Take photos of the damage
  
• Contact our support team immediately
  

If damage is discovered after delivery, please report it within 48 hours with photos for assistance.

If your order has not yet been processed, we may be able to update the address.
Please contact us immediately for assistance.

Customers are responsible for providing accurate shipping information.
AploHome is not responsible for delays or losses caused by incorrect addresses.

Yes, expedited shipping options may be available upon request.

If you need faster delivery, please contact our customer support team before placing your order, and we will do our best to accommodate your request.

Additional charges may apply depending on the destination and delivery timeline.